Don't see an answer to your question? Email firstname.lastname@example.org.
When you scan a product that isn’t in our database, you’ll see a popup that asks if you’d like to submit it for review. If you choose to do so, you’ll need to send us two photos:
Make sure that both of these photos are clear, shot with good lighting, and cover all of the requested information. This will make it a lot easier for the Spoonful team to provide you with an accurate and timely response.
Once submitted, we will do our best to get back to you via email within 1 business day, though we may take longer depending on the number of products submitted in a given timeframe.
The email will be sent to the address listed on your Spoonful account and will contain a link to the product result. The result will provide a color reading of the product and a description of each ingredient flagged by our scanner.