Support

Below are frequently asked questions about using the Spoonful app. Can't find an answer to your question? Email us.

The Basics

Installing the Spoonful App and creating and account

Which stores does Spoonful cover?

How to add a product to your favorites

Can I Select Multiple Diets at Once?

How do I cancel my Premium Subscription?

Discover

What is the Discover Feed?

Searching for specific brands and categories

Why do some products have the wrong images?

Scan

Why won't my product scan?

How to submit a product that won't scan

How do I report a product?

Why did a product change colors?

Does the scanner work for Trader Joe's and Aldi products?

Low FODMAP

FODMAP Diet Beginner's Guide

How Spoonful determines the FODMAP content of a product

How to use Spoonful alongside the Monash App

How to interpret green, yellow and red results

Why are some ketchups low FODMAP when they contain garlic and onion?

How do we evaluate the FODMAP content of sourdough bread?

FODMAP ingredients that differ by country

Gluten Free

Gluten Free Scanner Results

Is Spoonful useful for celiacs?

Gluten Free Yellow Icons

Vegan

Vegan Scanner Results

About Spoonful

Who made Spoonful?

How does Spoonful make money?

Payments & Subscriptions

What is Spoonful Unlimited?

Trouble accessing Spoonful Unlimited features